Work with IT consultants who talks business before technology and makes things happen

SOLID IT typically helps small and medium-sized businesses (and NGOs) make IT more stable, more secure and easier to operate with a business before technology approach.

When does it make sense to use an IT consultant?

An IT consultant provides the most value when you have a specific need or when you need a plan that can be translated into action.

  • You need to be in control of Microsoft 365 (structure, rights, governance)
  • There are too many operational issues and “firefighting”
  • You want to improve IT security (patching, encryption, backup, awareness)
  • The network (Wi-Fi/firewall/VPN) is unstable or insufficient
  • You will be able to budget with a more predictable IT model
Konsulenter i Solid IT's kontor leverer IT-support og drift på abonnement til erhvervskunder

IT consultancy services, what can you get help with?

  • Setup and cleanup (accounts, roles, rights)
  • Structure in SharePoint/Teams/OneDrive (so collaboration and documents work)
  • Governance: “who can do what” and how do you avoid chaos over time?

Operations and support (if you want it all in one place)

If you want a solution that works every day, we can combine operation, support and security in a fixed model via the IT department on a subscription (Light/Full/Plus) or voucher basis. In this case, counselling is not a one-off task, but a continuous improvement.

Price: prepaid hours or fixed model

Depending on your situation, we can customise a model tailored to your needs

How we work (short process)

Clarification:

What do you want to achieve and what bothers you most? Free needs analysis

Prioritised plan:

3-10 concrete improvements (quick wins + the most important lifts).

Implementation:

We implement and document the changes.painless onboarding

Stable operation:

If you wish, we can bring it all together in operations/support to keep things running smoothly.

We are often asked this question about our IT consultants

We do both. We typically start with a clarification and a plan, and then we help implement the changes that create the most impact.

Solid IT works with subscription models (IT department on subscription). For limited tasks, a project or clip card can be agreed.

Solid IT’s primary focus is operations, Microsoft solutions, network and IT security – the foundation for your systems to run stable and secure.

Yes. The Plus model is relevant when you already have in-house IT, but you want sparring, contingency or relief.

When searching for an “IT consultant”, the need can be anything from a single technical task to a larger strategic problem: “our IT isn’t working and we’re spending way too much time on it.” The challenge for many organisations is that IT often ends up as an unpredictable expense if you only buy help when something breaks. You pay for the symptoms – but you rarely get rid of the causes.

A good IT consultant therefore not only helps to solve the problem here and now, but to create a setup where problems happen less often. This typically requires three things: a clear scope, a stable foundation and a simple collaboration model. Scope is about defining what the task is: is it Microsoft 365, network, security, backup, or something else entirely? When the scope is unclear, the delivery is unclear – and it becomes difficult to assess time, price and quality.

The foundation is about getting the “basics” in place. It’s rarely the most exciting, but it creates stability: updates/patching, clear rights, encryption, tested backups, and a network setup that matches your needs. When the foundation is not in place, every new project becomes more complex because everything is a special case.

The collaboration model is all about how you work together in practice. Many organisations get the most value when there is a single point of contact (SPOC) and when there is a regular rhythm for status and follow-up. This could be a short monthly meeting to review: what’s been going wrong, what have we solved, and which 2-5 improvements will provide the most value next month? This way, IT doesn’t become a “black hole”, but an area you can control.

That’s why it’s often beneficial to start with a brief clarification and prioritised plan before embarking on major changes. It makes it easier to choose: should we run a finite project or does it make more sense to consolidate operations, support and security into a fixed model so that the improvements are maintained? One does not exclude the other. Many start with a project (e.g. cleaning up Microsoft 365) and then move into operations/support when the level needs to be maintained.

When choosing an IT consultant, look for clarity: can they explain what they do, why it works and what it means for your everyday life? And can they document it so you don’t become dependent on one person? When these things are in place, both quality and price become more predictable – and IT becomes an area that supports the business instead of stealing time.