IT department
as a service
IT support staff without permanent employment, solutions tailored for small and medium-sized companies.
We are available every weekday:
Monday – Thursday 8:30-16:30
Friday until 16:00
Popular services
Companies already utilizing IT as a service
You need solid IT support,
that’s why we’re available every weekday
We meet you at eye level with an informal tone. We believe your IT operations must run smoothly 365 days a year, enabling you to focus on developing your organization. We realized this principle a long time ago, which is why we will soon be celebrating our 10th anniversary
Sofus Rossing – CEO of SOLID IT
“We are very happy with our co-operation with SOLID IT. They are skilled and competent, and are able to understand our specific needs”
Mogens Bjerg
System Administrator
Moment A/S
We’re good at most industries
… and in particular has many years of experience with the following:
NGOs
At SOLID IT, we ensure that you as an NGO can focus 100% on your mission without worrying about IT. We provide a reliable IT environment, give you access to personal support and professional advice, and we help you with the many financial benefits available to NGOs in Microsoft’s environment with free licences and Azure consumption plus many other providers
Production & logistics
At SOLID IT, we help you optimise your production or logistics business with our IT solutions! We offer targeted IT support, operations and consulting to ensure the efficiency and security of your systems. From network management to technology integration, we help minimise downtime and maximise productivity.
Lawyer
At SOLID IT, we ensure a reliable IT environment with a focus on the highest level of IT security so you can work without interruption and with full confidence in the integrity of your systems. We support your work with compliance and IT security certifications and have experience with IT infrastructure supporting specialised case management systems.
“When IT doesn’t work, it directly affects our bottom line”
At SOLID IT, we focus on what’s important to the business
Are you looking for a certified Microsoft partner that delivers quality?
We’ve earned a range of recognized certifications that ensure our services always meet the highest industry standards.
Meet our team of specialists
Together, we have decades of experience in IT operations, implementation, support, and consulting.
Christian
Senior it supporter
Christian has been working with computers since primary school, where he helped customers in Hvidovre with their IT. He has handled everything from small tasks to large projects, and today he has over 20 years of experience in IT support.
Daniel
IT Supporter
Daniel is an IT Support Specialist at SOLID IT. Before joining the team, he worked as a store manager at Fona, where he was responsible for the software department. In addition to delivering world-class support, Daniel describes himself as a true gadget enthusiast.
Mike
IT Support Apprentice
Mike is an IT Support apprentice at SOLID IT. He has a background as a chef and construction worker but has now chosen to combine his interest in IT with training as an IT Supporter.
Leonard
Data Technician Apprentice
Leonard is an apprentice at SOLID IT, training as a Data Technician with a specialization in infrastructure over the next 4.5 years. He handles support calls and learns to solve IT needs as he progresses through his studies.
Mikkel
IT Business consultant
Mikkel has worked with IT since 1992, when he hacked programs for Windows 3.0. He later worked as a graphic designer and trained as an electrician. Today he has over 30 years of experience in networking, infrastructure, video surveillance, and IT security.
Peter
Data Technician
Peter is a Data Technician specializing in infrastructure and actually started as an apprentice at SOLID IT. He is known for his curiosity and persistence, which enables him to crack the code on complex problems and solve highly complicated tasks.
Mikkel
IT Consultant
Mikkel (yes, another one!) recently completed his IT Support education and now continues in that role at SOLID IT. He has always been passionate about IT and loves finding solutions that optimize workflows and processes.
Lene
operations manager
With a broad leadership background across various industries and a Diploma in Management, Lene brings over 15 years of experience to her role as Operations Manager. Her focus is on optimizing processes and ensuring a seamless customer journey at Solid IT.
Joakim Wolff
Interim CMO
Joakim has been associated with SOLID IT as a consultant for two years, driving and developing the company’s commercial activities. He is now a permanent part of the team, focusing on developing and strengthening our digital visibility and commercial solutions.
Sofus Rossing
ceo
Sofus comes from the private welfare sector, where he has 15+ years of leadership experience. He has extensive experience in running customer-centric organizations and will focus on ensuring an optimal customer journey and developing the best IT support, operations, and advisory team at SOLID IT.
Carsten Madsen
IT Business Consultant & Co-owner
Carsten has worked with IT for as long as he can remember. With many years of experience in IT security, he works to make professional security solutions more accessible to businesses, regardless of size. He advises on internal processes and helps create clarity around IT security, systems, and business workflows.
Martin Everhøj
IT Business Consultant & Co-owner
Martin has worked with IT systems since his early youth. With a strong interest in understanding the connection between business and systems, Martin helps our clients create clarity and overview. He can assist with projects, IT architecture, as well as consulting and strategic sparring around solutions.
Jonas Boolsen
IT Business Consultant & Co-owner
Jonas has worked in the IT industry since 1999, when he began his career as a consultant at Fujitsu. Since then, he has worked with the operation and hosting of corporate IT solutions, specializing in infrastructure consulting — and he founded SOLID IT almost 10 years ago.
Is that you?
At SOLID IT, we believe that a professional work culture and a healthy work environment are essential. It makes the work more enjoyable, and in the long run, it plays a major role in employee well-being and development.
3 reasons to choose SOLID IT
Tailored to small and medium-sized businesses
1. Economy and quality
At SOLID IT, we specialize in IT services and support for small and medium-sized businesses. We know most IT challenges inside out and we’ve been doing so for nearly 10 years.
We deliver high-quality IT services, support, and advisory solutions that are tailored to your business.
Our prices are competitive, and the savings are significant compared to having internal IT resources or continuously hiring ad hoc IT consultants.
With SOLID IT, you get both cost savings and high quality.
2. Business before technology
We believe technology choices should be strategic decisions that strengthen your company’s competitiveness by enabling your colleagues to work more efficiently.
All too often, we see technological possibilities dictate a company’s workflows and processes — driven by an individual’s fascination with a particular technology or a vendor’s latest promotion.
At SOLID IT, we put your business at the center. Our primary task is to think business before technology, ensuring that the IT solutions we recommend support your business goals — not the other way around.
3. The right business model
Our business model is built on delivering high-quality work—accurately and on time. If we fail to meet that standard, we don’t believe your company should bear the cost. We should.
That’s why we go all in on this principle and offer fixed-price agreements for both IT services & support as well as subscription-based solutions bundled into a single package.
The opposite model where the provider profits from spending as many hours as possible on a task is not in the company’s best interest.
With us, you get a partner who delivers on time and within the budget we’ve agreed on.
“We don’t want to wait like number xx in a phone queue when we need help with IT!”
At SOLID IT, we focus on what’s important to the business
Our customers say
This is what other companies have said about working with SOLID IT.
“In our world, IT is not just about data – it’s about protecting human life. That’s why we need partners who understand both the technology and the meaning behind it”
Mads Egede
Head of IT & Facility
IMS
“I have seen Team SOLID IT grow from strength to strength and this comes from their very foundation of excellent technical knowledge of the subject, their personal qualities and highly efficient teamwork”
Vivek Menon
Associate Director
MACN
“The IT support is quite efficient and fast. Together we have found solutions that have resulted in a better IT experience for all our users”
Jan Hoff Larsen
IT Manager
Høiberg
We’re available every weekday to answer your questions.
Right now, as a non-profit organisation, you can get a free IT review.
Here you can find answers to the most frequently asked questions
Didn’t find the answer you were looking for? Contact us on tel. +45 7025 6005 or at info@solidit.dk
We support all common applications used on a typical office PC today. If we were to list them all – the list would be very long. Here we mention the most common ones:
Windows, Office suite, Office 365, Navision, Dynamics CRM, C5, Remote App, Firefox, Java, Flash, Air, Adobe Reader, Skype, Lync, iTunes, Citrix, Internet Explorer, CutePDF, PDF Writer, Google Chrome, Printer, Certificates, NemID, Cisco VPN, VMWare Workstation, Parallels, and many more.
If you have any questions about a specific application that is not mentioned – feel free to contact us
Yes, in most cases we can. We don’t believe it makes sense for users to contact multiple vendors depending on the application. Instead, we receive all support requests and forward them to the relevant suppliers if it’s something we cannot resolve ourselves.
This is also known as a SPOC – Single Point of Contact.
All operations and support of existing systems and applications are generally included in the agreement. The exception is the implementation of new projects, such as the implementation of a new financial system. This is invoiced separately.
No, that’s not necessary. We take over the infrastructure as it is and through our onboarding process we will streamline the infrastructure to the appropriate level based on your needs. If we encounter critical elements in the infrastructure, they will be discussed with the company through our IT Manager process.
Yes, probably, we provide Antivirus on all clients and servers, as well as backup of all servers and data as part of the agreement. If you already have costs for this today, this will be a future saving.
We have a number of partnerships that we use as a basis for assessing which solutions are best suited to your organisation. It is important to emphasise that we are not “married” to a particular partner, which has a strong influence on our choice of technology.
We think it’s important to constantly orientate ourselves in the market to be able to provide the best advice.
We are partners with Microsoft, Veeam, N-Able, SolarWinds, Dell, IXP Data, VMWare, Uni-tel, Agema and more.
Yes, please write to us and we’ll set up a meeting.
We respond to critical cases immediately – either reported via our monitoring or via our ServiceDesk. Non-critical cases are responded to within 2 hours.
No – our pricing model is very simple. We have chosen to charge a fixed price per month per PC. It’s easier for our customers to work with this pricing structure.
This price includes monitoring, backup, antivirus, support, clients, network, servers, IT manager etc.
We work with major cloud and hosting providers such as Azure, Amazon, Nianet and others. We have chosen not to offer this service through us, but rather to advise our customers on which provider best suits their needs. The prices of cloud and hosting services only go one way – and that is down. These ongoing price adjustments must benefit our customers – directly.
Contact us to learn more about your SOLID IT options
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