SOLID IT Light Plan
Do you work in a company without an IT department? With our Light Plan, we eliminate daily IT challenges with efficient operation, maintenance and unlimited support. With a focus on IT security, we prevent data leaks, downtime and viruses.
The ideal solution for small businesses. You get access to our specialists without the overheads you get with permanent employees. See below what the Light Plan includes
….psst there is no subscription commitment!
IT
Support
✓
Phone and email support between 08:30 – 16:30 (Mon – Thu) and 08:30 – 16:00 (Fri)
✓
Support via remote PC control
✓
Permanent contact persons
✓
Ongoing status meetings
✓
Registration of all tasks in portal that can be accessed by users
✓
Registering tasks by phone, portal or email
IT
Security
✓
Encryption of all PCs (Windows 10 pro or later and TPM chip)
✓
Antivirus and Antispam on all PCs – preventing virus and spam attacks
✓
PC and server monitoring – hardware, software, capacity, incident response, preventive maintenance, etc.
✓
Security updates for Windows-based PCs and servers (patches, service packs)
IT
Operation
✓
Continuous documentation of the IT environment in a common portal
✓
Ongoing incident review and reporting from IT Security
✓
Maintenance of checklists for standard tasks – e.g. user creation, PC installation, etc.
✓
Registration of all tasks in portal that can be accessed by users
✓
Follow-up on input from IT Security & Support services for continuous optimisation
3 reasons to choose SOLID IT
Tailored to small and medium-sized businesses
1. Economy and quality
At SOLID IT, we specialize in IT services and support for small and medium-sized businesses. We know most IT challenges inside out — and we’ve been doing so for nearly 10 years. We deliver high-quality IT services, support, and advisory solutions that are tailored to your business. Our prices are competitive, and the savings are significant compared to having internal IT resources or continuously hiring ad hoc IT consultants. With SOLID IT, you get both cost savings and high quality.
2. Business before technology
We believe technology choices should be strategic decisions that strengthen your company’s competitiveness by enabling your colleagues to work more efficiently. All too often, we see technological possibilities dictate a company’s workflows and processes — driven by an individual’s fascination with a particular technology or a vendor’s latest promotion. At SOLID IT, we put your business at the center. Our primary task is to think business before technology, ensuring that the IT solutions we recommend support your business goals — not the other way around.
3. The right business model
Our business model is built on delivering high-quality work—accurately and on time. If we fail to meet that standard, we don’t believe your company should bear the cost. We should. That’s why we go all in on this principle and offer fixed-price agreements for both IT services & support as well as subscription-based solutions bundled into a single package. The opposite model where the provider profits from spending as many hours as possible on a task is not in the company’s best interest. With us, you get a partner who delivers on time and within the budget we’ve agreed on.
“We don’t want to wait like number xx in a phone queue when we need help with IT!”
At SOLID IT, we focus on what’s important to the business
Contact us to learn more about your options with SOLID IT
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Talk to us about the Light Plan
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If you are in a hurry, you can also click here and call 70 25 60 05