SOLID IT Full Plan
This solution is for you if you have a small or medium-sized business without your own IT department and want a complete and rational IT solution with maximum return on investment. At a fraction of the cost of hiring your own staff, Solid IT is integrated as your own IT department.
The ideal solution for you if you run a medium-sized business without your own IT department. You get access to our specialists, without the overheads you get with permanent employees. See below what the Full Subscription includes
….psst there is no subscription commitment!
IT
Support
✓
Phone and email support between 08:30 – 16:30 (Mon – Thu) and 08:30 – 16:00 (Fri)
✓
Onsite support – Fixed monthly day
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Support via remote PC control
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Permanent contact persons and we mean it!
✓
Registration of all tasks in portal that can be accessed by users
✓
Registering tasks by phone, portal or email
IT
Security
✓
Encryption of all PCs (Windows 10 pro or later and TPM chip)
✓
Daily backup of data in Office 365 (Email, sharepoint, onedrive, teams)
✓
Antivirus and Antispam on all PCs – preventing virus and spam attacks
✓
PC and server monitoring – hardware, software, capacity, incident response, preventive maintenance, etc.
✓
Security updates for Windows-based PCs and servers (patches, service packs)
IT
Operation
✓
Continuous documentation of the IT environment in a common portal
✓
Ongoing incident review and reporting from IT Security
✓
Maintenance of checklists for standard tasks – e.g. user creation, PC installation, etc.
✓
Registration of all tasks in portal that can be accessed by users
✓
Follow-up on input from IT Security & Support services for continuous optimisation
IT
Consultancy
✓
Ongoing status meetings
✓
Attendance at strategic meetings – advice for your IT managers
✓
Input about your business
✓
Technology recommendations to support your business
✓
Technology investment plan and annual budget
✓
Planning and implementing new functionality (new IT projects)
“I have seen Team SOLID IT grow from strength to strength and this comes from their very foundation of excellent technical knowledge of the subject, their personal qualities and highly efficient teamwork”
Vic Menon
Associate Director
MACN
“We are very happy with our co-operation with Solid IT. They are skilled and competent, and are able to understand our specific needs”
Mogens Bjerg
System Administrator
Moment A/S
“The IT support is quite efficient and fast. Together we have found solutions that have resulted in a better IT experience for all our users”
Jan Hoff Larsen
IT Manager
Høiberg
We’re available every weekday to answer your questions.
Right now, as a non-profit organisation, you can get a free IT review.
3 reasons to choose SOLID IT
Tailored to small and medium-sized businesses
1. Economy and quality
At SOLID IT, we specialize in IT services and support for small and medium-sized businesses. We know most IT challenges inside out — and we’ve been doing so for nearly 10 years. We deliver high-quality IT services, support, and advisory solutions that are tailored to your business. Our prices are competitive, and the savings are significant compared to having internal IT resources or continuously hiring ad hoc IT consultants. With SOLID IT, you get both cost savings and high quality.
2. Business before technology
We believe technology choices should be strategic decisions that strengthen your company’s competitiveness by enabling your colleagues to work more efficiently. All too often, we see technological possibilities dictate a company’s workflows and processes — driven by an individual’s fascination with a particular technology or a vendor’s latest promotion. At SOLID IT, we put your business at the center. Our primary task is to think business before technology, ensuring that the IT solutions we recommend support your business goals — not the other way around.
3. The right business model
Our business model is built on delivering high-quality work—accurately and on time. If we fail to meet that standard, we don’t believe your company should bear the cost. We should. That’s why we go all in on this principle and offer fixed-price agreements for both IT services & support as well as subscription-based solutions bundled into a single package. The opposite model where the provider profits from spending as many hours as possible on a task is not in the company’s best interest. With us, you get a partner who delivers on time and within the budget we’ve agreed on.
“When IT doesn’t work, it directly affects our bottom line”
At SOLID IT, we focus on what’s important to the business
Contact us to learn more about your options with SOLID IT
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Talk to us about the Full plan
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If you are in a hurry, you can also click here and call 70 25 60 05