Free IT assessment for SMEs and NGOs

  • An IT assessment is non-binding. The only thing you’re investing is your time.

When your IT partnership starts to create uncertainty

Does that sound familiar?

Response times become too long. The overview is missing. Agreements are unclear. The same issues keep returning. Or promised improvements never really materialise.

At some point, the uncertainty becomes concrete enough for you to start exploring alternatives.

But before choosing a new IT provider, it is important to understand what you have today, what works well and where there may be risks.

That is exactly what our free IT assessment helps you clarify.

What we look at during the IT assessment

A free IT assessment is for those of you who would like a better basis for decision-making before making choices about your IT.

Together, we will asses your current solution, your working relationship with any existing supplier, and the areas that are most important for operations, security, support and finances.

The assessment will be carried out by one or two of our IT specialists, who will help you gain an overview from an objective perspective.

An IT assessment is also relevant if you have never previously had a regular IT partner to manage your IT operations.

What we typically assess

1

Support and operations

How does your day-to-day IT support work? Are response times, contact points and responsibilities clearly defined?

2

Security and access

Do you have control of users, access rights, login security, MFA, backup and the most important security measures?

3

Backup and contingency planning

Do you have a clear backup and recovery setup if something goes wrong?

4

Licences

Are you paying for the right licences, and is Microsoft 365 being used in a way that supports your organisation?

5

Vendor agreement and costs

Is it clear what you pay for, what is included and where responsibilities are placed?

6

Future needs

Does your current setup match the development and needs you expect in the coming year?

How the IT assessment works

1

Book a free assessment

Fill in the form, and we will contact you to agree on the next step.

2

We clarify your situation

We discuss your organisation, your current IT setup and the challenges or questions you would like us to look into.

3

We assess your setup

Our specialists review the relevant areas and identify strengths, weaknesses and potential risks.

4

You receive a clear summary

We provide a clear and practical summary of what works, what should be investigated further and which next steps make sense.

What you get from the assessment

After the assessment, you will have a clearer picture of your current IT situation.

You will not receive a long technical report filled with unnecessary complexity. Instead, you receive a clear and practical summary of what we see, what you should be aware of and which options are available to you.

This helps you assess whether:

  • Whether your current IT partnership still meets your needs
  • Whether there are any issues you should clarify with your current supplier
  • Whether there are any safety or operational risks that you should address
  • Whether a change of supplier should be looked into further

An IT assessment is also relevant if you have never previously had a regular IT partner to manage your IT operations.

What our customers say

Here’s what other organisations have said about working with SOLID IT.

“In our world, IT isn’t just about data – it’s about protecting human lives. That’s why we need partners who understand both the technology and the purpose behind it”

“I have seen Team SOLID IT go from strength to strength, and this is down to their solid foundation of excellent technical knowledge of the subject, their personal qualities and highly efficient teamwork”

“The IT support provided is very effective and prompt. Together, we have found solutions that have resulted in a better IT experience for all our users.”

We’re here every weekday to answer your questions.
Did you know that, as a non-profit organisation, you have access to a whole host of discounts? Read more here

Can’t find the answer you’re looking for?

When we’re out and about talking about our free IT assessment, we’re often asked

Yes. The review is free and there’s no obligation. The only thing you’re investing is your time.

No. The review is also relevant if you simply want an overview or wish to assess whether your current solution still meets your needs.

It depends on your situation. We often start with a discussion about your setup, your current arrangements and the challenges you’re facing.

You’ll receive a concise summary, written in clear language, focusing on the big picture, recommendations and next steps.

Yes. We work with both SMEs and NGOs and tailor the assessment to your needs and resources.
You can also read about our NGO programme here

Yes. We can help you plan a smooth transition, ensuring that operations, access, users and security are handled correctly, without you feeling under any pressure to choose us as your supplier.